Privacy Policy

Last updated: 2026

1. Overview

RegenLabs Engineering (“we”, “us”, “our”) is based in Sydney, NSW, Australia. We are committed to protecting your privacy and handling personal information in accordance with the Australian Privacy Principles (APPs) under the Privacy Act 1988 (Cth).

2. Information We Collect

We may collect personal information submitted through our website, including:

  • Name
  • Email address
  • Phone number
  • Company name
  • Project details and specifications
  • Uploaded files (e.g. CAD, STL, STEP or related files)

We only collect information necessary to respond to enquiries and provide our services.

3. How We Use Information

Personal information is used to:

  • Respond to enquiries and provide quotations
  • Deliver 3D scanning, reverse engineering and manufacturing services
  • Communicate regarding projects
  • Improve our services and website functionality

We do not sell or trade personal information to third parties.

4. File Uploads & Confidential Information

Uploaded project files may contain proprietary or confidential information. We treat all files as confidential and use them solely for the purpose of delivering requested services.

Files may be shared only with trusted third-party providers where necessary for manufacturing, hosting, or delivery.

5. Third-Party Services

We may use third-party providers for website hosting, form processing, analytics, email communications, or courier services. These providers may store data outside Australia.

6. Data Security

We take reasonable technical and organisational measures to protect personal information against unauthorised access, misuse, or loss. However, no method of internet transmission is completely secure.

7. Cookies & Analytics

Our website may use cookies or analytics tools to understand usage and improve performance. You can disable cookies via your browser settings.

8. Access & Correction

You may request access to or correction of your personal information by contacting us using the details below.

9. Contact

RegenLabs Engineering
Sydney, NSW, Australia
Email: info@regenlabsau.com
Phone: 0450 878 787